Emergency · Austin, TX
24/7 Emergency Repairs — We Answer When You Need Us
Burst pipe? No AC in July? Power out or water everywhere? Real people answer day or night, and we get a licensed technician to your Austin home fast.
What we handle
Emergency services we do every day
Burst pipes, outages, and storm damage — rapid response any hour, any day.
Upfront pricing 24/7 — you'll always know the cost before we start, even after hours.
- Burst & actively leaking pipes
- Water heater failures & flooding
- No-cooling AC emergencies
- Electrical outages & burning smells
- Sewage & drain backups
- Storm & water-damage response
- Frozen pipe thaw & repair
- Main water shut-off failures
Why Keystone
Why choose Keystone for emergency
Real people, any hour
Call day or night and reach a person — not a machine — who can dispatch help.
Fast Austin response
Local crews and stocked trucks mean we get to you quickly and fix it on the spot when we can.
Licensed for the real fix
We don't just stop the bleeding — our licensed pros make the proper, code-compliant repair.
Upfront, even after hours
You'll get a clear price before we work, even at 2am. No taking advantage of a bad night.
Recent work
Emergency projects around Austin
How it works
Our emergency process
- 1
Call now
Reach a real person 24/7. We'll talk you through making the scene safe right away.
- 2
We dispatch
The nearest available crew heads your way with the parts to handle common emergencies.
- 3
Stabilize & repair
We stop the damage first, then make the proper repair with an upfront price.
- 4
Guarantee the work
Everything we fix is backed by our written workmanship guarantee.
Reviews
What Austin says about our emergency work
“Water heater burst at 2am and flooded the closet. They answered immediately, talked me through the shut-off, and had it replaced by morning. Lifesavers.”
“No AC on the hottest weekend of the year with kids at home. They came out same evening, fixed it, and the after-hours price was fair and upfront.”
FAQ
Emergency questions, answered
Still have a question? We're happy to talk it through — no pressure.
(512) 555-0148What counts as an emergency?
Anything causing active damage or making your home unsafe or unlivable: burst or leaking pipes, flooding, no AC in extreme heat, electrical hazards or outages, and sewage backups. When in doubt, call — we'll help you decide.
What should I do while I wait?
For water, shut off the main valve. For an electrical hazard, switch off the breaker if it's safe. We'll guide you through it on the phone when you call.
How fast can you get here?
We prioritize emergencies and dispatch the nearest crew. Response time varies with traffic and demand, but emergencies always jump ahead of routine appointments.
Does after-hours service cost more?
Emergency and after-hours work may carry a call-out rate, but we tell you the price upfront before any work — no surprise 2am charges.
Are you licensed and insured for emergency work?
Yes. Even at 2am, the same licensed, bonded, and insured team makes a proper, guaranteed repair.
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Learn moreEmergency? Don't wait — call now.
Real people answer day or night, and we get a licensed technician to you fast.